Customer Satisfaction Survey

Ethiopian Customer Survey Questionnaire

Dear Esteemed Customer,

Ethiopian Cargo & Logistics Services would like to serve you with excellence and your feedback towards our service will be of a great input to make it even more flawless. Therefore, please take few minutes of your valued time to complete this questionnaire.

Thank you for your feedback. We really appreciate your time.
How satisfied were you with the promptness & efficiency of the telephone/e-mail/counter service? *
How satisfied were you with the flight schedule and capacity preference availability? *
How do you evaluate shipment acceptance efficiency? *
How satisfied were you with the cargo uplifting as per the booking (flown as booked)? *